We're here to help.
Email support@landlordhive.com with any questions, bug reports, or feedback. We typically reply within one business day. Please include the email address on your LandlordHive account and, if you're reporting a problem, the device you're using (iPhone, Android, or web browser).
You can view invoices, change your plan, or cancel your subscription at any time from Settings → Subscription. Subscriptions are billed through our payment processor, Stripe. For billing questions, email us at the address above.
You can download a copy of your properties and records at any time using the backup feature in Settings.
You can delete your account at any time from inside the app: open the menu, go to Billing & Receipts, and tap Delete Account at the bottom of the page. Deletion happens immediately and cancels any active subscription.
If you can't sign in, email support@landlordhive.com from the email address on your account with the subject “Delete my account,” and we'll confirm and complete the deletion within 30 days.
Deletion permanently removes your profile, properties, leases, receipts, documents, photos, and maintenance records. Any active subscription is cancelled. We may keep limited billing records where required by law (for example, tax and accounting records), and those are deleted once the retention period ends. We recommend exporting a backup first, since deleted data can't be recovered.
Read how we handle your data in our Privacy Policy.