Last updated: September 2026
LandlordHive, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the LandlordHive platform.
We collect information you provide directly — such as account registration details, property data, lease information, and uploaded documents — as well as usage data and device information collected automatically when you use the Service, including product analytics such as page views, feature usage, and on-screen interaction patterns that help us understand how the Service is used and improve it. Where analytics involves session recording, sensitive form fields (such as passwords and payment details) are masked and never captured.
If you choose to connect your Google Calendar, we access and sync only the calendar events covered by the permissions you grant through Google's own consent screen, solely to keep your LandlordHive calendar in sync. You can disconnect this access at any time, and we don't access your Google Calendar data without an active connection you've authorized.
We use your information to provide and improve the Service, process subscription payments, send operational notifications, and comply with legal obligations. We do not sell your personal data to third parties.
Your data is stored securely using Supabase (PostgreSQL) with row-level security controls. We employ industry-standard measures to protect your information, but no system is completely secure and we cannot guarantee absolute security.
When you use AI-powered features (including Ask AI and AI Auto), your queries and relevant property data may be processed by third-party AI providers. We minimize the data shared and do not use your data to train external AI models without your consent.
We use third-party services including Supabase (database and auth), Stripe (payment processing), PostHog (product analytics), and AI providers. These services have their own privacy policies governing their use of your data.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also export your data via the backup feature in Settings.
You can delete your account yourself at any time from within the app or website by going to Billing & Receipts and selecting Delete Account. Deletion is immediate and permanent: it cancels any active subscription and removes your profile, properties, leases, receipts, documents, photos, and other records, along with any connected Google Calendar access. If you can't sign in, you can request deletion by emailing us from the address on your account, as described on our Support page. We may retain limited billing records where required by law, such as for tax and accounting purposes, and delete them once the retention period ends.
We use minimal cookies and local storage for authentication and session management. We do not use tracking cookies for advertising purposes.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance of the updated policy.
For privacy-related inquiries, please contact us at support@landlordhive.com.